Cause of Problem: Faulty CD Drive
Time needed: 5 days
Model: 2 GHz Intel Core 2 Duo MacBook with Snow Leopard
First noticed on: My MacBook
Solution:
I called Apple Support, and they offered a free replacement (I had the Apple Care Protection Plan). They got a delivery man to me in 2 days, and it got back to me on the 5th day. Also, during diagnostics, the Apple Repair Center also noticed that my LCD was failing, so they replaced the LCD, the connector, and also the bezel.
I called Apple Support, and they offered a free replacement (I had the Apple Care Protection Plan). They got a delivery man to me in 2 days, and it got back to me on the 5th day. Also, during diagnostics, the Apple Repair Center also noticed that my LCD was failing, so they replaced the LCD, the connector, and also the bezel.
Result: Parts replaced without charge
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